Our Services Include
Business Process Management
Business Process Management (BPM) is a way to improve and standardize processes in an organization. It can eliminate human error and process gaps while improving efficiency and compliance.
As an approach, BPM sees processes as important assets of an organization that must be understood, managed, and developed to announce and deliver value-added products and services to clients or customers. This approach closely resembles other total quality management or improvement process methodologies.
Business process automation, also known as business automation or digital transformation, is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs.
Bot Farm
Your very own system of dedicated virtual bots that we set up to work either in isolation or in conjunction to reduce manual admin, provide AI and deep machine learning; maximise business agility and simply put to leapfrog the competition in your specific industry.
Human Resources
We conduct gap analyses and assist you in your journey to compliance, implementing sustainable systems for ongoing compliance.
Drafting, implementing and maintaining compliance systems for all statutory and certification requirements to both local and international standards.
Analysis and Strategy
Analysis phase by investigating the processes that needs to be automated.
We assist the client with decisions on:
- Schedule for implementation
- Degree of importance
- Datatype usage
- Departments it is related to
A detailed analysis report and implementation strategy that outlines the feasibility of the RPA project is delivered.
Implementation
Implementation is only undertaken after a thorough analysis of your business, workflow and strategic vision. Our subject matter experts then craft a customised solution, based on an integration of the best software available to create your bespoke platform with one entry portal.
Implementation includes the practical, facilitated training of all users in a live environment. The Project is only signed doff once our project team are satisfied that all users are comfortable and able to navigate the system proficiently and complete all tasks as required. After this all users have ongoing access to our Support Team.
Preparing the workforce
We understand the importance of ushering in the workforce into the Fourth Revolution.
People are somewhat apprehensive about the implementation of RPA and view it as a threat to their job security.
Our Smart Custom Technology communication methodology provides a programme to inform and include the workforce to gain buy in and create enthusiasm.
Funding Management
Implemented by a Fund Management Specialist to bring peace of mind to funders and project managers our Fund Management Product is paperless, transparent and is customised with accountabilities, automated alerts and triggers to ensure that predetermined rules are complied with. Simple, actionable reports are autogenerated to interested parties with authorised access.
Smart Resourcing
Smart-Resourcing successfully delivers specialist IT recruitment services backed by professionals with industry experience and a passion to deliver outstanding candidates. The company combines traditional ‘best in class' recruitment practices with state-of-the-art digital, social media and specialist database search skills.
Smart-Resourcing provides recruitment services for Contract, Permanent and other flexible outsourced recruitment solutions across all IT sectors, skills, and job levels.
We take pride in really understanding our clients' requirements. We pride ourselves through helping candidates find new jobs. We have an open consultative approach enabling us to enjoy close relationships with both our clients and our candidates.
With this style, expertise and experience we deliver innovative solutions and are committed to raising the standards of service to a level higher than clients and applicants are accustomed to.
Learning
Smart Custom Technology is focused to “empower talent with learning”. We offer opportunities to achieve professional certification from institutes and technology partners.
This builds new skills, to improve their job performance and potentially evolve towards more challenging roles required in the digitally transformed workplace.